• 1 x 45-minute customised Fayshell

  • 8 x LED Fayshell credits per month

  • 50% off all upgrades

  • 10% off products & 
gift cards

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Our LED Lounge

Experience the glow of our LED Lounge—whether you drop in for a session, become a member for exclusive access, or purchase LED packs upfront. Relax, rejuvenate, and experience the benefits of professional LED treatments when it suits you.

Learn more about the LED Lounge

See the real results our members are experiencing:

Real Results

Client Profile:


Name: Abbie

Skin concern: Acne

How long on membership: 2 weeks

Products: Name of product

Client Profile:


Name: Lucy

Skin concern: Under Lying Redness & Melasma

How long on membership: 1 week

Products: Biocleanse, Dermiotic & Uberzinc

Client Profile:


Name: Kelly

Skin concern: Acne Scarring & Congestion

How long on membership: 2 weeks

Products: Dermiotic

Client Profile:


Name: Lily

Skin concern: Acne, Scarring & Congestion

How long on membership: 7 weeks

Products: Ultimate A, Dermiotic & Uberzinc

FAQ

+ How are my membership payments processed?
Your membership fee is automatically debited each month from your nominated payment method.
+ What is included in the membership?

What is included in my membership?

  • One monthly Fayshell
  • 8 x LED Fayshell credits
  • 10% off all products and gift vouchers
  • Up to 50% off all upgrades
  • Option to purchase additional Fayshells at membership pricing
+ What if I want to have my monthly Fayshell before my billing date?
If you choose to attend a treatment earlier than your scheduled billing date, your payment may be processed early.
+ Is there a minimum commitment?
Yes — your membership has a minimum commitment of three (3) months. After this period, it will continue month-to-month until you provide written notice to cancel.
+ How do I cancel my membership?
We require a minimum of two (2) weeks’ written notice to cancel your membership.
+ Can I freeze my membership?
Yes — you can freeze your membership by providing at least two (2) days’ notice.
+ Can I share my membership with anyone?
No, while you can gift your monthly treatment to someone else, payments, usage of the LED lounge, and loyalty points are all tied to the account holder.
+ How many LED credits do I get per month?
Memberships include a maximum of eight (8) LED credits per month.
+ What is your cancellation policy for appointments?
We require at least 24 hours’ notice to cancel or reschedule a facial appointment. If less notice is given, a $50 cancellation fee will apply.
+ What happens if I don’t show up for my appointment?
If you fail to attend a scheduled facial appointment without notice, you will be charged 50% of the treatment value.
+ How long can I pause my membership for?
You can pause your membership for up to three (3) months within a calendar year.
+ How do I sign up?
You can sign up online, or visit us in clinic

Have a different question?

Our LED Lounge

In just 15 minutes, our professional-grade LED light targets acne, ageing, redness, and dullness, leaving you glowing with zero downtime.

Visit the LED Lounge